Privacy Policy

1. Information We Collect

When you purchase or browse on PureCrunch (purecrunch.in), we collect essential details required to process and fulfill your order: your name, shipping address, contact phone number, email address, and order item preferences.

2. Payment Security

We do not store your complete credit card numbers, debit card PINs, or net banking passwords on our servers. All digital transactions are processed through RBI-authorized payment aggregators (such as Razorpay) using 256-bit bank-grade SSL encryption adhering to PCI-DSS compliance standards.

3. Use of Your Personal Data

We use your information exclusively to:

• Process, pack, and deliver your snack orders via courier partners.
• Send automated order tracking alerts via SMS, email, and WhatsApp.
• Provide customer support and resolve any delivery inquiries.
• Share relevant launch promotions, only if you have voluntarily subscribed to our newsletter.

4. Third-Party Sharing & Cookies

We do not sell, rent, or trade your personal data to marketing brokers. We share necessary shipping data solely with verified delivery partners (e.g., Delhivery, Bluedart) to complete order delivery. Standard browser cookies are used to keep your shopping basket active.

5. Contact Our Data Desk

If you have any questions regarding your data or wish to request deletion of your account record, email us at privacy@purecrunch.in.